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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- Boot device not found

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06-23-2025 02:59 PM
Just purchased a refurbished hp pro x2 612 g2 retail computer with windows 11 and managed to wipe the system, i didn’t have anything on there yet as its new so i dont care to recover anything other then the windows 11
currently the device displays a black screen with
“boot device not found”
please install an operating system on your hard disk
hard disk - (3f0)
f2 system diagnostics
I have got the download of windows 11 on a usb but I’m not sure how to install it as all the tutorials online you need to use a system to access it I’m not the most technical but I can follow step by steps well and I can’t seem to find any to fit my situation
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