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‎01-30-2026 02:26 PM

HP Recommended

Please help, I mistakenly hit my backup laptop against the wall while trying to pick it up yesterday. And when I tried turning it on today to get some files on it, I got this error message

"Bootdevice not found. Please install an operating system on your hard disk. Hard disk -(3F0)." 

 

I have restore BIOS defaults, checked system information in the BIOS; SSD and RAM are listed, I ran memory test, and it passed but when I ran Hard drive check, the results showed 

"Smart check- Not installed

Short DSI - Not installed"

The caps lock and scroll light also blinks 5 times when I turn the pc on. But I keep getting the error message earlier mentioned. 

 

Please is this an hardware issue? I haven't tried opening the PC yet, I want to get expert advice before I touch anything.

 

P.S. It's a HP Elitebook Folio 9470m Notebook. Thank you in advance 

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