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user12345671
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Message 1 of 2
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Brightness button not working x360 1030 G4

HP Recommended
x360 1030 G4
Microsoft Windows 10 (64-bit)

Hi,

my brightness buttons (FN + F3 or F4) is not working in Windows 10 64bit.

It was working during the setup process and for some days, now it is not working for some reason.

 

-> Hotkey setup was done again

-> Hardware test for F3 and F4 and FN button was OK

-> other Buttons and FN are working (like sound + and sound -)

 

Please give me some workaround to fix it.
Windows 10 is up to date.

Thanks

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soccer_dan
Level 8
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Message 2 of 2
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HP Recommended

run HP Image Assistant and install any suggested drivers and BIOS... ultimately, uninstall the HP Hotkeys Software, reboot, and reinstall

I work for HP. However, all opinions and comments are my own.
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