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tourspin69
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Broken screw mount in hinge for HP Pavilion - 15-cd051nr

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HP Pavilion - 15-cd051nr
Microsoft Windows 10 (32-bit)

I have a broken screw mount on my HP Pavilion - 15-cd051nr. It's barely 2 years old and spends 90% of it's time on my desk. Very frustrating. Any thoughts on best way to fix? I'm not afraid to DIY however, it's not my preference. 

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Riddle_Decipher
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@tourspin69 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can simply click here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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tourspin69
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Looking for a solution or a place to bring the unit. 

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