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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-08-2021 03:13 AM

HP Recommended
Product: HP 820 G2 EliteBook
Operating System: Microsoft Windows 10 (64-bit)

Have issue getting the inbuilt camera to work on a HP 820 G2 EliteBook. I have installed the Universal camera driver sp92491.exe but it is still not working. In device manager there are two errors 

 

1 Sensors - Microsoft Visual Studio Location Simulator Sensor  - Class GUID {5175d334-c371-4806-b3ba-71fd53c9258d}

2. USB controllers - unknown USB device  - Class GUID {36fc9e60-c465-11cf-8056-444553540000}

 

there is no camera section  - have tried rescanning

 

it used to work then I upgraded to windows 10 and not worked since.

 

thanks for any help

 

 

 

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