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‎10-05-2021 05:55 PM

HP Recommended
Product: HP Spectre x360 Convertible Laptop - 13t-aw200 30
Operating System: Microsoft Windows 10 (64-bit)

I am having 2 spectre x360 (13'). The old version is spectre i5, ram 8G, full HD (2017) and the new version is HP Spectre x360 Convertible Laptop - 13t-aw200 (diamond cut). 

The problem is the camera of the new version gives much poorer camera quality (0.9M 1280 x 720) than the old one (2M 1920 x 1080). Could anyone help me solve this problem or it's the default setting of the newer camera which is not logical at all.

Spectre 2020 (diamond - cut)Spectre 2020 (diamond - cut)Spectre 2017Spectre 2017

 

 

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1 person had the same question
3 REPLIES 3

‎10-05-2021 08:53 PM

HP Recommended

@duonglamfca 

 

What is the model/product of your old machine ?  Please use the following way to find out the model/product of your machine


               https://support.hp.com/us-en/document/c00033108


For security reason, please do NOT post its Serial number (s/n) on Internet.


Regards.

BH
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‎10-05-2021 10:56 PM

HP Recommended

Model of old version spectre 2017Model of old version spectre 2017

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‎10-06-2021 04:43 AM

HP Recommended

Hello, I posted the model of my old spectre 13, and still waiting for your reply !

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