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‎07-05-2021 09:54 AM

HP Recommended
Product: Elitebook 830 G5
Operating System: Microsoft Windows 10 (64-bit)

Can anyone help me?! Thanks!

 

After my Elitebook 830 G5 upgrade bios to Q78 version 01.16.00 Rev.A, I can not use my USB-C power adapter to charge my 830 G5!

Old version bios (Q78 version 01.15.00 Rev.A) is ok for charging.

Category:
3 REPLIES 3

‎07-06-2021 08:03 AM

HP Recommended

Hello

 

I would try to update an 830 G5 to latest BIOS and see if it happens to me to.

 

bye

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‎07-06-2021 08:44 AM

HP Recommended

Hello

 

I updated BIOS to latest 01.16 and USB-C Power supply work fine.

 

check in Device Manager if you have some devices with error

 

bye

 

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‎07-06-2021 09:17 AM - edited ‎07-06-2021 09:18 AM

HP Recommended

Hi,

Everything is fine in Device Manager.

Snipaste_2021-07-06_23-16-31.jpg

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