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HP Recommended
HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000 (552D6AV)
Microsoft Windows 11

System require for calibrate battery. After completed calibration method the result still "Calibration needed".

Pls suggest.

4 REPLIES 4
HP Recommended

Hi @Mr_Wong,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Laptop.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

I have followed for "Calibrate the battery manually" after finished it the HP Support Assistant still show "Calibration needed".

 

HP Recommended

result after calibrated batteryresult after calibrated batteryrun HP battery checkrun HP battery check

HP Recommended

Hi @Mr_Wong,

 

I am sorry to hear that the above steps did not help much.

The support here is limited and this issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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