• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎09-17-2020 03:42 PM

HP Recommended
Product: HP x360 15.6
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I am trying to find out if I can cancel an order that was just confirmed? They have yet to start building the product, unfortunately it will just take too long to get it (over a month). Any help or recommendations would be greatly appreciated.

 

Thanks!!

1 REPLY 1

‎09-18-2020 10:07 AM

HP Recommended

@Needallthehelp

 

I reviewed your post and I understand that you want to cancel an order.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

If you placed the order from HP online store then I recommend you contact our sales team and they will assist you in this regard.

 

Refer to the below link for the contact details and works hours of the sales team.

 

http://store.hp.com/

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.