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Message 1 of 2
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Cancel an order

HP Recommended
HP x360 15.6
Microsoft Windows 10 (64-bit)



I am trying to find out if I can cancel an order that was just confirmed? They have yet to start building the product, unfortunately it will just take too long to get it (over a month). Any help or recommendations would be greatly appreciated.



HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended



I reviewed your post and I understand that you want to cancel an order.


Don’t worry, I assure you I will try my best to get this sorted.


If you placed the order from HP online store then I recommend you contact our sales team and they will assist you in this regard.


Refer to the below link for the contact details and works hours of the sales team.


Let me know how it goes and you have a great day!


P.S: Welcome to the HP Support Community 😊


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



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