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- Cannot install HP Support Assistant on Hp ProBook G1

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04-13-2023 05:20 PM
Good Afternoon. I recently purchased the above ProBook 650 G1 on eBay without an operating system. I installed Win 10 Home 64 bit. Gosh it was a fantastic bargain at $85 and is like new. I installed the OS and changed hardrive to 256 SSD and replaced the 4mb memory with 16 mb maxing it out. I love it and it works great but I have run into a problem that has given me fits for 2 days. When I try to install HP Support Assistant (sp144692) it hits a wall and just sits there . When I try to stop the installation I get an error message :
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.InvalidOperationException: Invoke or BeginInvoke cannot be called on a control until the window handle has been created.
at System.Windows.Forms.Control.MarshaledInvoke(Control caller, Delegate method, Object[] args, Boolean synchronous)
at System.Windows.Forms.Control.Invoke(Delegate method, Object[] args)
at HPSAInstallerUWP.RemPrev.tim_Tick(Object sender, EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Any help appreciated. I realize this was most likely a corporate laptop and I have updated Bios but I am thinking it might be an obscure network setting
Thanks,
Mike
Solved! Go to Solution.
Accepted Solutions
04-13-2023 06:00 PM
Hi, Mike:
The only suggestion I can offer would be to see if the older version on your notebook's support page installs.
Driver - HP ProBook 650 G1 Notebook PC | HP® Customer Support
The latest version may not be supported in your notebook.
04-13-2023 06:00 PM
Hi, Mike:
The only suggestion I can offer would be to see if the older version on your notebook's support page installs.
Driver - HP ProBook 650 G1 Notebook PC | HP® Customer Support
The latest version may not be supported in your notebook.
04-14-2023 11:25 AM
I think your evaluation matches my experiences. Old version works and new will not install. Thanks So Much for your time and Experience. Seems when you get old a lot of things need to be confirmed..lol
Thanks,
Mike