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edc3
Level 1
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Message 1 of 2
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Flag Post

Cannot install Sure Sense. Error doesn't point to a solution

HP Recommended
Elitebook G3
Microsoft Windows 10 (64-bit)

I have tried several times to reinstall Sure Sense.  Is there a solution?

1 REPLY 1
IT_WinSec
Level 15
Level 15
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Message 2 of 2
Flag Post
HP Recommended

Hello @edc3 

 

I am 99.9 % sure that Sure Sense is not supported on Elitebook generation 3. For this to work, it must be supported by the hardware and the BIOS.

 

 

You may consider purchasing a newer generation Elite device, G7 or G8 to have SureSense >> https://support.hp.com/gb-en/document/c06978058

 

Hope this helps.

 

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