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‎09-14-2022 10:25 PM

HP Recommended
Product: HP ProBook 4540s Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I changed baseboard of my Notebook PC some while ago; now when I ask for System Information I get: -

HP ProBook 4440s

Product number: ----------

Serial number: ----------

Windows 10 Home 64-bit Version: 18363.476

 

Whereas the correct system information with original baseboard was: -

HP ProBook 4540s

Product number: D7xxxxx#xxF

Serial number: 2CExxxxxx8

Windows 10 Home 64-bit Version: 18363.476

Is there a way or tool/utility to reprogramme this original baseboard information in the chipset of changed baseboard? 

In absence of product and serial numbers HP web production support fails to identify the device, hence no drivers or software!

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

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