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07-20-2020 10:36 PM
Im having a problem with a USB C/A Universal Dock G2 - or at least I think it is a problem......
I have an older laptop, a HP Probook 430 G3 which connects just fine to the dock via either the included USB C to A adapter, or via a "4.5mm and USB Dock adapter" which I have also purchased.
While I can see this adapter was not made specifically for my laptop - as the length and direction of the plugs do not suit perfectly, I still thought I would be able to use it to charge my laptop. However this doesnt appear to be the case - the laptop doesnt show charge coming from the dock
Im confused as to why it wont work though... I can take the Dock power supply adapter and plug it into my laptop and it charges just fine; but if I take my laptop power supply adapter and plug it into the Dock it doesnt power up. The plugs look identical across the 3 plugs; my original laptop supply, the dock supply, and the 4.5mm adapter cable.
Is there anything that Im missing here, or does it just "not work" for some reason?...
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07-23-2020 03:05 PM
there are two version of "4.5mm and USB Dock adapter" . version 1 is not compatible with USB-C Universal Dock G2.
do you kwno the producd number you ordered ot, could you write the number you may read on the label attached to the adpater ?
07-23-2020 04:43 PM
I never thought of there being multiple versions of the cable.... I have HP p/n:L01515-001 (4.5mm and USB Dock Adapter)
I just bought it off ebay. Its curious that all the other functionality works perfectly - it just wont power the laptop.
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