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Bazfletch3
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Charging older laptop from USB C/A Universal Dock G2

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USB C/A Universal Dock G2 (STW13AA)
Microsoft Windows 10 (64-bit)

Hi all

 

Im having a problem with a USB C/A Universal Dock G2 - or at least I think it is a problem......

 

I have an older laptop, a HP Probook 430 G3 which connects just fine to the dock via either the included USB C to A adapter, or via a "4.5mm and USB Dock adapter" which I have also purchased.

 

While I can see this adapter was not made specifically for my laptop - as the length and direction of the plugs do not suit perfectly, I still thought I would be able to use it to charge my laptop.  However this doesnt appear to be the case - the laptop doesnt show charge coming  from the dock

 

Im confused as to why it wont work though...  I can take the Dock power supply adapter and plug it into my laptop and it charges just fine; but if I take my laptop power supply adapter and plug it into the Dock it doesnt power up.  The plugs look identical across the 3 plugs; my original laptop supply, the dock supply, and the 4.5mm adapter cable.

 

Is there anything that Im missing here, or does it just "not work" for some reason?...

 

Thanks

 

Barry

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TryToDoMybest
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Hello

I' sorry to tell you that is gen1 , not compatible with Universal Dock G2.

 

you should buy the product 6LX61AA 4.5mm and USB Dock Adapter G2  , Assy PN    L61657-001

 

bye

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TryToDoMybest
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Hello

 

there are two version of "4.5mm and USB Dock adapter" . version 1 is not compatible with USB-C Universal Dock G2.

 

do you kwno the producd number you ordered ot, could you write the number you may read on the label attached to the adpater ?

 

bye

 

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Bazfletch3
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Hi

 

I never thought of there being multiple versions of the cable....  I have  HP p/n:L01515-001 (4.5mm and USB Dock Adapter)

I just bought it off ebay.  Its curious that all the other functionality works perfectly - it just wont power the laptop.

 

Thanks

 

Baz

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TryToDoMybest
Level 8
829 820 81 166
Message 4 of 5
Flag Post
HP Recommended

Hello

I' sorry to tell you that is gen1 , not compatible with Universal Dock G2.

 

you should buy the product 6LX61AA 4.5mm and USB Dock Adapter G2  , Assy PN    L61657-001

 

bye

View solution in original post

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Bazfletch3
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Thanks - much appreciated.

 

That does strike me as odd- I do wonder what the difference might be between the 2, given that I would have thought its a mechanical device built on open standards.

 

Cheers

 

Baz

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