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HP ProBook 430 G8 Notebook PC (2V656AV)

After the purchase I decided to update UEFI to the latest version. I downloaded the firmware updater and run it. But during the udpate process it completed only 4 steps out of 5. I run the updater again and it displayed the next info.

 

hp_firmware_update.png

 

As you can see ClickPad Controller firmware wasn't updated. But the touchpad worked fine. The second run of the udpater changed nothing.

 

What could be the problem?

 
 
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