• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎04-16-2024 05:42 AM - edited ‎04-16-2024 06:22 AM

HP Recommended
Product: HP ProBook 430 G8 Notebook PC (2V656AV)

After the purchase I decided to update UEFI to the latest version. I downloaded the firmware updater and run it. But during the udpate process it completed only 4 steps out of 5. I run the updater again and it displayed the next info.

 

hp_firmware_update.png

 

As you can see ClickPad Controller firmware wasn't updated. But the touchpad worked fine. The second run of the udpater changed nothing.

 

What could be the problem?

 
 
Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.