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‎11-06-2019 03:28 AM

HP Recommended
Product: HP Zbook Studio X360 G5
Operating System: Microsoft Windows 10 (64-bit)

Hi there,

The trackpad on my notebook (Synaptics HID Clickpad) is not working properly after the last windows update. The problems are 1) scrolling with two fingers only works sometimes, 2) there is ofter a delay in response or random clicking, 3) right click when clicking right bottom on the trackpad doesn't work.

 

I have installed all the latest updates as well as the latest driver Synaptics 19.5.9.26. And the settings for precision track pad are enabled in the windows settings, but this doens't resolve the issue.

 

Hope you can help me!

 

Cheers,

 

Dirk

 

 

1 REPLY 1

‎11-06-2019 03:30 AM

HP Recommended

Oh one more problem I have: when I turn the screen around into tabled mode, and then back to computer mode, the trackpad stops working at all and I have to restart the computer, using touch navigaton.

 

Dirk

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