cancel
Showing results for 
Search instead for 
Did you mean: 
dirkkk
Level 1
3 1 0 0
Message 1 of 2
160
Flag Post

Clickpad not working properly

HP Recommended
HP Zbook Studio X360 G5
Microsoft Windows 10 (64-bit)

Hi there,

The trackpad on my notebook (Synaptics HID Clickpad) is not working properly after the last windows update. The problems are 1) scrolling with two fingers only works sometimes, 2) there is ofter a delay in response or random clicking, 3) right click when clicking right bottom on the trackpad doesn't work.

 

I have installed all the latest updates as well as the latest driver Synaptics 19.5.9.26. And the settings for precision track pad are enabled in the windows settings, but this doens't resolve the issue.

 

Hope you can help me!

 

Cheers,

 

Dirk

 

 

1 REPLY 1
dirkkk
Author
Level 1
3 1 0 0
Message 2 of 2
Flag Post
HP Recommended

Oh one more problem I have: when I turn the screen around into tabled mode, and then back to computer mode, the trackpad stops working at all and I have to restart the computer, using touch navigaton.

 

Dirk

0 Kudos
Tags (1)
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation