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HP Recommended
Elite dragonfly 9JT81PA
Microsoft Windows 10 (64-bit)

Hello, I am using Elite dragonfly 9JT81PA and usb c mini dock 1PM64AA.

However, my labtop cannot recognize the minidock after installing drivers and firmware.

I wonder there is solution for it.

Are these two instruments not compatible.each other?

1 REPLY 1
HP Recommended

@unjog 

 

The list of compatible machines

 

Compatible with HP x2 1012 G2 Tablet; HP x2 612 G2 Tablet; HP ProBook 470 G5; HP ProBook 450 G5; HP ProBook 440 G5; HP ProBook 430 G5; HP Elitebook x360; HP ChromeBook 13 G1; HP EliteBook x360 1020 G2; HP EliteBook Folio G1; HP EliteBook 1040 G4

 

   Source:   https://store.hp.com/us/en/pdp/hp-usb-c-mini-dock

 

I can't see your machine on the list.

 

Regards.

 

 

BH
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