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11-11-2019 11:16 AM
@Ron3660 Welcome to HP Community!
I have a few steps that should help resolve the issue:
Step 1: Use Chrome Task Manager
While in Google Chrome, press Shift + Esc to load the Chrome Task Manager. Chrome Task Manager shows the list of open web pages and Chrome Extensions that are running. For each entry, the CPU and memory footprint is displayed.
If you find one webpage or pages under a particular website using more CPU or Memory, terminate those pages.
Step 2: Disable Unwanted Chrome Extensions
See if browsing the same set of websites using Google Incognito (private browsing) mode helps. This mode loads Chrome without extensions and saved cookies are not utilized. If everything works fine in Incognito mode, then open Extensions settings page (chrome://extensions/) and disable 1st half of the extensions. Close Google Chrome, reopen it and observe if the problem repeats.
If the problem recurs, disable the 2nd half of the extensions, close and reopen Chrome. In case that solves the problem, you’ll need to narrow down which particular extension in that 2nd half is causing the problem and eliminate the offending extension.
Step 3: Reset Google Chrome (If the above doesn't help)
And if the issue persists, while all other applications work, however, google chrome is taking up the disk usage, please contact google support for further assistance.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
I am an HP Employee
11-12-2019 06:20 PM
@Ron3660 As requested previously, please try with another browser, and if the issue doesn't appear on the other browser, contact google support for further assistance.
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
I am an HP Employee
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