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Hi!

I have a computer that won't start. It is an HP Elitebook, not too old and guarantee is still active.

I have tried a hard reset + trigger a BIOS recovery - nothing happens. Battery reset aswell.

 

The computer is indeed charging from both ports on the leftside corner, I can see a small orange light. However, that didn't change anything. Also tried different charging cables, no difference.

 

Thankful for any help.


Best regards, 

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