• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Thunderbolt™ Dock G2

My HP Thunderbolt Dock G2 should be able to support my 4 HP monitors but it is not detecting the 4th monitor, even with an 8K USB-C to HDMI plugged into the TB port.  How do I get the last monitor to connect?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

See this guide on how to set up a maximum of 3 monitors in the dock

 

HP Dock Solutions

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Brother_Seht 

 

That depends on the graphics card you have, for example intel graphics cards generally support only 3 external monitors plus the laptop screen.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

@Resistencia

If I plug 3 monitors into the docking station and 1 directly into my laptop, I am able to get all 4 to function correctly (while leaving my laptop closed, so 4 displays total).  I would prefer to have all the monitors go through the docking station though for better cable management on my desk.  Is there a way to only use the docking station for this?

HP Recommended

See this guide on how to set up a maximum of 3 monitors in the dock

 

HP Dock Solutions

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.