Cool sense download not working for me

[Rob163]

Does anyone know, if this notebook is capable to using cool sense. Its not on the system, and I have had no luck downloading. I suspect its missing vital components. Any idea's folks? **bleep** thing is only 1 month old and gets quite hot. Another point of fact is trying to configure bios to change fan settings. Also have been unsuccessful in that aspect also. 

[Paul_Tikkanen · Accepted solution]

Hi:

HP Coolsense is not supported for your notebook.

You can see if the HP Command Center app is supported.  It has a 'Coolsense'-type program.

https://www.microsoft.com/en-us/p/hp-command-center/9p92n00qv14j?activetab=pivot:overviewtab

Unfortunately, I can't help you with the BIOS settings, as there are no manuals that provide any info on those, and I don't own your model notebook.

[Rob163]

Thank you Paul, much appreciated your answer. will try what you've suggested. 

[Paul_Tikkanen]

You're very welcome. 

[Rob163]

It freaking works, wow, Paul you know you're stuff, and thanks again. Super stoked. Three settings are proffered and yes, very similar to cool sense. 

[Paul_Tikkanen]

Anytime. 

Glad to have been of assistance.