Cooling Fan

[duaneproctor]

HP Pavilion 14-ce1507sa Product 6AR21EA, CPU fan starts turns for about 15 seconds then abruptly stop with a screeching sound, then in about 30 seconds repeats the process.

The laptop was one year old July 25, 2020, says out of warranty, the bottoms says it has 3y,3y,0y coverage.

How can I get in touch with someone at HP to discuss this issues?

[ub6424]

Hello @duaneproctor 

Please go to HP Support

https://support.hp.com/

In case of technically unsolvable problems:

(1) There should be a proof of invoice

(2) HP warranty should be valid

(3) HP support should be contacted

(4) The online warranty date is often wrong (mostly date of manufacture!).

The warranty starts from date of purchase (invoice) !

- Warranty Dispute

Expected: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

• If necessary, select your Region / Country:  Scroll to bottom of page and click the Flag
• HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty

HP Video – Submit a Warranty Dispute:  https://youtu.be/PTMvck49GP4

(5) Please report your results

Good luck