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‎04-13-2024 04:14 AM

HP Recommended
Product: HP 240 14 inch G9 Notebook PC (501Z1AV)

DRIVERS

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1 REPLY 1

‎04-13-2024 06:56 AM

HP Recommended

The model series is not supported for W10 by HP.  W11 only.

 

The only suggestion I can offer other than to (re)install W11 would be to try the W10 drivers from the Probook 440 G9, the next model line up from yours.

 

HP ProBook 440 14 inch G9 Notebook PC Software and Driver Downloads | HP® Support

 

Do not use any of the BIOS or firmware files.

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