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‎06-27-2026 12:02 AM

HP Recommended

hello HP

 

After a fresh installation of windows 10 and installing all the drivers I've had a problem

when downloading the audio drivers everything works fine but the "DTS control panel" doesn't get installed and the mic mute and sound mute button's LED s doesn't light up i have the latest HP hotkey support from my device's drivers in this link https://support.hp.com/us-en/drivers/hp-probook-450-g3-notebook-pc/7834555
i also downloaded the audio drivers from there too, so please i would like some help asap

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1 REPLY 1

‎07-07-2026 06:04 AM

HP Recommended

if you still have your original disk drive and it's partitions are not damaged, then you can recover to factory conditions using your recovery app

 

https://support.hp.com/us-en/drivers/swdetails/hp-probook-450-g3-notebook-pc/7834555/swItemId/ob-170...

 

Otherwise you will have to try all the software drivers to see what is missing.   it is likely that when you try to install a driver you are told by windows that a better driver is already installed.  That better driver is newer but is likely not the correct driver.

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