• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Checkout the HP Cool Control for HP Spectre Notebooks Click here for tips and tricks to keep your device cool.
HP Recommended
HP ProBook 450 G7
Microsoft Windows 10 (64-bit)

I found dead pixels in the screen of my new laptop as the photo shows. I wonder how to claim warranty.Dead pixels.jpg

 

Also, I purchased it from an online retailer this month but I found only 6 months warranty left. I registered it yesterday and wonder if this issue is gonna be rectified.

 

1 REPLY 1
HP Recommended

Go ahead and call the HP Australia support line for a warranty repair... sorry i don't know the #s local to you

I work for HP. However, all opinions and comments are my own.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.