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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-20-2018 12:51 AM

HP Recommended
Product: 840 G5
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

We are facing issues with delays when typing for example, an mail in outlook365 (Or whatever Office365 application).
During the morning the PC will work flawless, but after a couple of hours work, the PC is causing a delay when typing. It looks like the screen is freezing, and after 5-10 seconds, everything that we typed flashes up on the screen.

The keyboard have missed to register lots of typed characters, so the text will not be readable.

 

The PC is HP EliteBook 840 G5 with Windows 10. 
The problem occurs when the PC is docked via USB dockingstation (3005r). 

It feels like a heat-issue, since the problem will be worse through the day.
We had the exact same phenomenon with Spectre x360 model, where the heat on the GPU measured 96 degree Celsius. 

Are there any fix for this?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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