cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Aspegren
New member
1 0 0 0
Message 1 of 1
195
Flag Post

Delays when typing in Office365 applications, after some hours of work.

‎08-20-2018 12:51 AM

HP Recommended
Product: 840 G5
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

We are facing issues with delays when typing for example, an mail in outlook365 (Or whatever Office365 application).
During the morning the PC will work flawless, but after a couple of hours work, the PC is causing a delay when typing. It looks like the screen is freezing, and after 5-10 seconds, everything that we typed flashes up on the screen.

The keyboard have missed to register lots of typed characters, so the text will not be readable.

 

The PC is HP EliteBook 840 G5 with Windows 10. 
The problem occurs when the PC is docked via USB dockingstation (3005r). 

It feels like a heat-issue, since the problem will be worse through the day.
We had the exact same phenomenon with Spectre x360 model, where the heat on the GPU measured 96 degree Celsius. 

Are there any fix for this?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation