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‎03-03-2025 07:19 AM

HP Recommended
Operating System: Microsoft Windows 11

Hi there - I have a Dell WD22TB4 docking station that has worked fine with my HP Elitebook 860 and my 2x Dell P2722HE monitors (via USB C into the dock). Now all of a sudden i'm getting a code error 43 in device manager with the dock constantly connecting and disconnecting. It works with other laptops. HP elitebook is brand new (less than 6 months) - any suggestions?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎03-03-2025 08:38 AM

HP Recommended

Hi @teleznate 

 

Try a power reset , try the steps in the following link

 

HP PCs - How to power reset your computer | HP® Support

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

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5 REPLIES 5

‎03-03-2025 08:38 AM

HP Recommended

Hi @teleznate 

 

Try a power reset , try the steps in the following link

 

HP PCs - How to power reset your computer | HP® Support

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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‎03-03-2025 08:49 AM

HP Recommended

Hi there - thanks for that. Unfortunately the link doesnt appear to work? (Invalid DocumentId). Do you perhaps have the steps available to paste here? Thanks again!

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‎03-03-2025 08:52 AM

HP Recommended

the document is valid, the document is valid, delete the browser cookie

 

1.jpg

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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‎03-03-2025 08:59 AM

HP Recommended

Thank. You. Sir. I've been tearing my hair out on this for days and something so simple fixed it! 

1 person found this reply helpful
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‎03-03-2025 09:10 AM

HP Recommended

You're welcome ,happy to help

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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