Create an account on the HP Community to personalize your profile and ask a question
11-15-2018 09:09 AM
Hi dear forum members,
I have a problem that took me a few hours time, but i could not solve it. In Devicemanager i have a Device which will not install.
The Hardware ID says:
It is shown under Other Devices with an exclamation mark. If i google that HW ID, then i find some solutions which will not work in my case. Users report that installing the Realtek Audiodriver will solve this problem. It didnt in my case.
My operating System:
Windows 10 x64 - 1709 build 16299.785
HP zBook Studio G4
Bios is up2date, all Drivers are up2date (updated with Softpaq), Firmware is up2date too.
Does anybody have a solution for this?
Didn't find what you were looking for? Ask the community