• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Checkout the HP Cool Control for HP Spectre Notebooks Click here for tips and tricks to keep your device cool.
HP Recommended
HP EliteBook 820 G3
Microsoft Windows 10 (64-bit)

Hello,

 

I have disabled the Intel AMT feature in my notebook BIOS. After that the POST process takes a long time, the logo from HP will take a bit to show up on the screen and while it doesn't the num lock and caps lock leds will blink. Sometimes the fan will start spinning at a high speed, too. If I re-enable AMT feature the laptop posts normally.

I have updated to the latest BIOS version, 

HP Notebook System BIOS Update (N75) 01.33 Rev.A Aug 17, 2018

I have also update the Intel ME firmware to the latest version,

11.8.55.3510 Rev.A Aug 17, 2018

 

I would like to disable the Intel remote managment without the inconvenient of my laptop taking a long time to post20181124_164203.jpg

 

Here is a video of that happens: https://drive.google.com/open?id=1E2dunDAHBxLOrIBpT0lRe7Kl8c3QpvXU

3 REPLIES 3
HP Recommended

Hi. I have absolutely same expirience on elitebook 840 g5. After disabling AMT in BIOS, before start laptop 5 times blinks caps lock and num lock, than restarts normaly.

HP Recommended

@a4t3rburn3r wrote:

Hi. I have absolutely same expirience on elitebook 840 g5. After disabling AMT in BIOS, before start laptop 5 times blinks caps lock and num lock, than restarts normaly.


Could you check what's the BIOS version that your machine is using?

 

HP Recommended

Latest version Q78 ver. 01.04.00 09/12/2018

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.