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‎06-23-2025 11:43 PM - last edited on ‎06-25-2025 04:00 AM by Moderator

HP Recommended
Product: HP 240 14 inch G9 Notebook PC (501Z1AV)

Dear HP Support Team,

I am writing to register a complaint regarding an issue with my HP laptop. The display has stopped working, and I would like to request assistance under the product warranty.

Product Details:

  • Product Name: HP 240 14 inch G9 Notebook PC
  • Product Number: 7M656PA
  • Serial Number: [edited]

Please find the attached tax invoice for your reference to validate the warranty coverage for 3 years.

Kindly advise on the next steps for repair or replacement. I would appreciate a prompt resolution to this issue.

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