06-26-2017 04:49 PM
I am a new and first time owner of an hp brand laptop. It's a refurbished laptop and not exactly brand new but it comes pretty close. As i scanned through my device i went over to the computer management section>>device manger, and noticed that the disk drive in my laptop was a TOSHIBA disk drive. Is this because my laptop is refurbished and they installed a different brand disk drive instead of the original one due to possible complications with the original when the laptop was still new? or does hp use disk drives from different laptop brands? Could this cause any future complications in my laptop? And would it be an issue if i tried to install any hp software updates?
This is my first ever refurbished laptop by the way, and i bought it from a local computer store.
Looking forward to hearing your expert answers, thank you.
Solved! Go to Solution.
06-26-2017 06:29 PM - edited 06-26-2017 06:35 PM
Welcome to the HP support forum.
HP doesn't manufacture any of the hardware components in their PC's.
Computers are assembled from different manufacturer's components conforming to HP's specifications.
In other words, there is no such thing as a HP hard drive.
HP will use hard drives from several different manufacturers...Toshiba, Western Digital, Seagate, Hitachi...
Your model happens to have a Toshiba drive.
Your notebook having a Toshiba hard drive will not adversely affect it in any way.
06-26-2017 06:57 PM
Awesome! Thank you so much for the clarification on the matter, i am very relieved and pleased to hear that my laptop won't be affected in any way by the type of drive installed. Your swift response is highly appreaciated.
Thank you again and take care.