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‎03-30-2021 10:44 AM

HP Recommended
Product: EliteBook 840 G3
Operating System: Microsoft Windows 10 (64-bit)

Have someone connected HP USB-C G5 Dock to EliteBook 840 G3? I'm not interested in powering the notebook from dock, just to use Monitor and keyboard/mouse. Can I directly plug it in USB-C port, or maybe to USB-A via USB-A to USB-C adapter? Can notebook be damaged if I plug it or it just not be recognized ?

2 REPLIES 2

‎03-30-2021 03:10 PM

HP Recommended

@Stojce 

 

EliteBook 840 G3 and EliteBook 840 G4 machines are NOT compatible with the HP USB-C Gen 5 dock, you won't get proper video out or no video out at all.

 

EliteBook 840 G5, G6 ... machines are OK. You can use single cable option on EliteBook 840 G5 mating with USB-C Gen 5 dock.

 

Regards.

BH
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‎04-04-2021 07:39 AM

HP Recommended

Tnks a lot for yoir answer. I will anyhow get this dock for newer laptop that is fully supported, but my question is can it damage in any way old laptop or dock of I try to connect it, if it does not give good video I will not use it, if yes, then can use it occasionally.

 

Tnks,

Stojche 

 

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