cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 3
172
Flag Post

Does upgrading ZBook G3 15's MXM GPU void my warranty?

HP Recommended
ZBook 15 G3
Microsoft Windows 10 (64-bit)

Hi guys.

 

I have a simple question. I have a ZBook 15 G3 that I am considering upgrading the GPU of. It's an MXM 3.0a board, M1000M, and I'm considering swapping it out for something more powerful.

 

However, I have more than an year's worth of warranty left and there's no way I'm giving that up.

 

I want to know, does having a qualified technician service my laptop's MXM slot with an HP original GPU void my warranty?

2 REPLIES 2
Highlighted
Level 19
Level 19
86,420 86,302 10,977 23,580
Message 2 of 3
Flag Post
HP Recommended

@shahzebatiq 

 

I always say: warranty is a gray area, if NO problem after an upgrade then no problem but anything went wrong after an upgrade (any) HP may refuse to honour warranty.

 

Hope this makes sense.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

0 Kudos
Highlighted
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

That's not really a satisfactory response.

 

I need clearer stance on the standard acceptable policy.

 

I just noticed my 4K display is not registering as a DreamColour display either. I don't know why, but somehow it's not.

 

I'm considering sending this in for warranty at this point.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation