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‎02-25-2024 11:07 PM - edited ‎02-25-2024 11:48 PM

HP Recommended
Product: HP EliteBook 840 G7 Notebook PC (8PZ98AV)

I have HP Elitebook 840 G7 and have HP USB-C G5 Essential Dock. I am trying to connect two 4k monitors. I have tried HDMI + DP port on dock for this, and both DP ports as well. I have changed the BIOS setting to support high resolution as well, but I am getting only one monitor on 4k resolution. The other monitor max resolution appears 1920*1080. How do I sort out this issue. 

2 people had the same question
1 REPLY 1

‎03-01-2024 08:14 AM

HP Recommended

I'm in the exact same boat.  Hoping someone knows the trick.  😉

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