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CLeitao
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Message 1 of 2
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E273D Dock Monitor via USB-C to EliteBook 840 G6 dosen't wake-up after Power Saving

HP Recommended
EliteBook 840 G6 + E273d
Microsoft Windows 10 (64-bit)

Hi,

 

When the EliteBook 840 G6 enters in power saving mode, the way to wake it up is to disconnect USB-C and connect again, or sometimes open the notebook and use notebook keyboard to wake up. This last method sometimes fails! 

 

I use a HP Keyboarb+Mouse via Wireless, Part Number  T6L04AA https://ssl.www8.hp.com/pt/pt/products/oas/product-detail.html?oid=9764615

The RF USB Pen it is connected on the monitor E273D so when notebook & screen enters power saving mode i lose Keyboard+Mouse so i'm not able to wake them uk again using it. 

 

Thanks in advance for you help.

 

BR,

CL

 

 

 

1 REPLY 1
TryToDoMybest
Level 8
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Message 2 of 2
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HP Recommended

Hello

 

try to apply what is written here : https://support.hp.com/sk-en/document/c06587257

 

bye

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