Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

EliteBook 820 G3 not chargiing through hp usb-c/a universal dock g2

HP Recommended
EliteBook 820 G3
Microsoft Windows 10 (32-bit)

My EliteBook 820 G3 is not chargiing through hp usb-c/a universal dock g2. All teh other ports and displays are working

Level 19
Level 19
94,828 93,485 12,286 26,121
Message 2 of 2
Flag Post
HP Recommended



I know from users feedback: 820 G3  and G4 do not support charging using USB-C, only from G5. The USB-C on G3 is a basic USB-C port which does not support Alt mode nor Power Delivery



**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation