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MUNIZ1
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EliteBook 820 G3 not chargiing through hp usb-c/a universal dock g2

HP Recommended
EliteBook 820 G3
Microsoft Windows 10 (32-bit)

My EliteBook 820 G3 is not chargiing through hp usb-c/a universal dock g2. All teh other ports and displays are working

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banhien
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@MUNIZ1 

 

I know from users feedback: 820 G3  and G4 do not support charging using USB-C, only from G5. The USB-C on G3 is a basic USB-C port which does not support Alt mode nor Power Delivery

 

Regards.

BH
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