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‎07-01-2021 07:03 PM

HP Recommended
Product: EliteBook 820 G3
Operating System: Microsoft Windows 10 (32-bit)

My EliteBook 820 G3 is not chargiing through hp usb-c/a universal dock g2. All teh other ports and displays are working

Category:
1 REPLY 1

‎07-01-2021 09:00 PM

HP Recommended

@MUNIZ1 

 

I know from users feedback: 820 G3  and G4 do not support charging using USB-C, only from G5. The USB-C on G3 is a basic USB-C port which does not support Alt mode nor Power Delivery

 

Regards.

BH
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