cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
IMTheNachoMan
Level 2
15 8 0 0
Message 1 of 4
1,011
Flag Post

EliteBook 840 G5 not charging via type c port

HP Recommended
Elitebook 840 G5
Microsoft Windows 10 (64-bit)

This model is supposed to be able to charge via the type c port. It even has a power symbol next to the port. I'm using a wall plug and cable that charge other laptops so I know it's nothing wrong with them.

 

Is there something I need to do to enable charging via the type c port?

3 REPLIES 3
banhien
Level 20
Level 20
100,768 39,803 13,084 27,438
Message 2 of 4
Flag Post
HP Recommended

@IMTheNachoMan wrote:

...  I'm using a wall plug and cable that charge other laptops so I know it's nothing wrong with them.


@IMTheNachoMan 

 

Is it compatible with your 840 G5 ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
IMTheNachoMan
Author
Level 2
15 8 0 0
Message 3 of 4
Flag Post
HP Recommended

Why wouldn't it be? It's a 60 watt wall charger and a very high quality Type C PD cable capable of 100 watts. It charges macbooks and other laptops easily. 

 

https://www.anker.com/products/variant/powerport-speed-1-usb-c-port/A2015113

 

Numerous reviews/articles even say this charges their HP laptops fine. 

Tags (1)
Was this reply helpful? Yes No
IMTheNachoMan
Author
Level 2
15 8 0 0
Message 4 of 4
Flag Post
HP Recommended

And I don't think the port is damaged because I could charge my phone using the same cable on the same port. So it can charge out but not charge in. There must be some setting to enable/disable it or something.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation