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‎05-11-2019 07:44 PM

HP Recommended
Product: Elitebook 840 G5
Operating System: Microsoft Windows 10 (64-bit)

This model is supposed to be able to charge via the type c port. It even has a power symbol next to the port. I'm using a wall plug and cable that charge other laptops so I know it's nothing wrong with them.

 

Is there something I need to do to enable charging via the type c port?

3 REPLIES 3

‎05-12-2019 12:12 AM

HP Recommended
@IMTheNachoMan wrote:

...  I'm using a wall plug and cable that charge other laptops so I know it's nothing wrong with them.

@IMTheNachoMan 

 

Is it compatible with your 840 G5 ?

 

Regards.

BH
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‎05-12-2019 08:04 AM

HP Recommended

Why wouldn't it be? It's a 60 watt wall charger and a very high quality Type C PD cable capable of 100 watts. It charges macbooks and other laptops easily. 

 

https://www.anker.com/products/variant/powerport-speed-1-usb-c-port/A2015113

 

Numerous reviews/articles even say this charges their HP laptops fine. 

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‎05-12-2019 08:32 AM

HP Recommended

And I don't think the port is damaged because I could charge my phone using the same cable on the same port. So it can charge out but not charge in. There must be some setting to enable/disable it or something.

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