• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more

‎06-17-2026 04:56 PM

HP Recommended

Hi everyone,

 

I've been lokking for this issue in this forum, but couldn't solve it.
I have an Elitebook x360 1040 G6 and since 3 days, a boot message that the Intel Engine Management firmware is corrupted.

I tried the update from Windows, I tried from the Bios.
It almost worked, it took 10 minutes for the update to be completed, with the step where the Intel Management Engine firmware was updating from 12.0.94.2380 to 12.1.1.1022..., but finally going back to the old actual, bios version, 1.27.00

 

I still can access to Windows by entering the setup menu, choosing F6 (Intel ME), but with no Audio, and no multi screen...


I tried to change the CMOS battery, but couldn't find it !
I unplugged the battery for 30 min, pished the power button for 60 secondes, etc...

 

I'm struggling with this issue, and it semms that I'm not the only one.

What can I do ?

 

Thanks for your help !

Category:
Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.