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‎10-21-2022 10:44 PM - last edited on ‎10-22-2022 07:38 AM by Retired

HP Recommended
Product: HP EliteBook 1040 G3 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Since installing Office 2021, neither of my Elitebook 1040 G3 will charge from the HP slim (blade) docking station.  The message is 'Smart Power Adaptor is not functioning'.  Both charged fine from this dock before, and both charge fine from the Power Adaptor.  I am assuming there is an issue with an HP driver?

Hope someone has come across this issue before.

Thanks,

David

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