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- HP Community
- Notebooks
- Business Notebooks
- Elitebook 850 G5 and USB-C portable display
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04-14-2021 04:27 AM
Hi, I have problems connecting a MSI Optix mag161v portable external display to my Elitebook 850 G5 via a USB-C/USB-C cable. Tried the same setup on my work Dell Inspiron and worked plug&play without installing any driver, but if I attach the display to the Elitebook nothing happens. No sounds, no power. Anything. Could it be that the USB-C port of my Elitebook doesn't have enough wattage to power up the external display?
Thanks!
04-16-2021 02:46 PM
Is the USB C Adapter have a lightning symbol beside it? Some USB C ports don't provide enough external voltage
Does it make a difference if you're on battery or plugged in with power cord / AC Adapter?
Owner and Lead Technician