Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎06-20-2024 04:45 PM

HP Recommended
Product: HP EliteBook 850 G8 Notebook PC (1G1X7AV)
Operating System: Microsoft Windows 11

I need to use 2 external monitors with my notebook. My company has provided me with multiple USB-C docking stations and to date none of them have worked. No matter what we do we cannot get the computer to recognize more than 1 external display (I believe it is because I can only plug 1 external display directly in to the laptop). Both external monitors are operational, but the computer will not recognize any monitor that is connected via a docking station. What am I missing?

1 REPLY 1

‎06-20-2024 06:12 PM

HP Recommended

@MLGCSD1500 

 

My suggestion is to check the following docks

 

  • HP USB-C Mini Dock,
  • HP USB-C/A Universal Dock G2,
  • HP USB-C Dock G5, (my favorite and highly recommended, I'm using it now)
  • HP Thunderbolt Dock 120 W G2.

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.