• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you are having hardware issues with your computer, please, Click here for more information.
Locked

‎02-11-2022 04:47 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I just bought a used EliteBook 8540p that just ran out of warranty, and now no longer powers on. When first received the notebook it seemed to be working fine, had it on for about an hour, let the battery charge up to 100% then turned it off. Next day when to power it on and nothing happened. Tried to power it on with just the battery and then just on ac power but with same behavior. All the lights above keyboard blink once then nothing after pressing power button. With battery installed and ac power plugged in, battery light on front of notebook is on and is Turquoise indicating full charge of battery. This is all it does now. Is this a hardware failure? What does the lights blinking once mean?

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.