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‎02-03-2020 10:46 AM - edited ‎02-03-2020 10:46 AM

HP Recommended
Product: Elitebook 8560w
Operating System: Microsoft Windows 10 (64-bit)

Hi there,

can somebody help me?

 

I have an Elitebook 8560w, that doesn't charge the battery.

Battery is new, not OEM, but good quality.

System says xx% of battery, not charging. HP diagnostic tool generated some error code if it would be interesting for someone, but it means battery issue. Battery is is okay, i tried it on another laptop.

When I try to run the notebook powered only via the battery (charged in another notebook), notebook runs, but whistling high frequency tone.
Nice issue isn't it? 😄

I think there are two solutions: some software fix of this problem..? Or motherboard replacement. But how can I find motherboard number like for example 684319-001? I can not find number like this nowhere. Or what type of motherboard I can buy? How the boards differ? Socket? Or something else?
My serial is: 4CZ1420DZG (i7, 12GB, Quadro...)

 

Thank you everyone in advance for the reply.

 

Jakub

 

Jakub Vesely
1 REPLY 1

‎02-11-2020 03:27 AM

HP Recommended

Nobody knows at least type of the right board? 

Jakub Vesely
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