Elitebook 8570w boot issue

[vecinu95]

Hello! I recently received an 8570w with issues. I was told that it may have problems with the motherboard.
When I plug the charger (without battery) it powers on automatically: leds are on, cooler is on, display remains black (not even backlit). After a few seconds it stops and it starts again. I guess that if I leave it like that, it will repeat this over and over.
Does anyone encountered this issue? I also removed the bios battery (I thought it might help) nd RAMs, but no success.

[GBL84]

The steps are different depending on if your battery is removable or not. 

See http://support.hp.com/us-en/document/c01684768 for steps and videos that cover this easy first step.

If you are still having boot problems walk through the steps in the online troubleshooting documents here:

Windows 10  - https://support.hp.com/us-en/document/c05336130 (Link Updated 04/27/2017)

Windows 8 - http://support.hp.com/us-en/document/c03515402

Windows 7 - http://support.hp.com/us-en/document/c01443371

Hope this helps, for any further queries reply to the post and feel free to join us again

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee

[vecinu95 · Accepted solution]

The issue was hardware (power charging circuit).