• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Elitebook x360 1030 G7
Microsoft Windows 10 (64-bit)

Hello!

 

I have an Elitebook x360 1030 G7 and am trying to use the thunderbolt 3 port with a Pluggable thunderbolt 3 docking station.  All the ports except the display ports work.  

I haven’t found a definitive Yes that my laptop supports display port alt mode but it is thunderbolt 3 so I figured it had to.  Is there a specific driver or setting that needs to be updated?

 

thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I have it fixed, it ended up that both brand new HDMI<->Display Port cables I bought were bad.  Switched them out and it works now.

 

I should go buy a lottery ticket 😉

 

Thanks for the response!

View solution in original post

2 REPLIES 2
HP Recommended

@HelloWorld321 

 

What is your docking station ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

I have it fixed, it ended up that both brand new HDMI<->Display Port cables I bought were bad.  Switched them out and it works now.

 

I should go buy a lottery ticket 😉

 

Thanks for the response!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.