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packo4
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Solved!

Encrypting hard drive locked by winmagic

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HP ProBook 470 G2 Notebook PC
Microsoft Windows 8.1 (64-bit)

Hi, my friend give to me this laptop with problem with booting up.

 

After startup they show login screen like in photo.

 

file.jpeg

 

The problem is the password which we have dont work we try anything (also recovery or sparekey with correct answers) but cant access drive.

 

Is possible to delete or restore / reset the password ?

 

Or clean disk to reinstall it ?

 

Thanks for help and for fast reply.

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WAWood
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@packo4

 

Hello;

Allow me to welcome you to the HP forums!

 

I'm sure you can appreciate that even if there WAS a way to bypass the BIOS lock enforced by Winmagic, we certainly couldn't make that available in a public forum, now could we!

 

Without the decryption key, your only realistic choice is to wipe the drive using some third-party utility and reinstall Windows from scratch.

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***Please mark Accept As Solution if my post solved your problem***

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WAWood
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@packo4

 

Hello;

Allow me to welcome you to the HP forums!

 

I'm sure you can appreciate that even if there WAS a way to bypass the BIOS lock enforced by Winmagic, we certainly couldn't make that available in a public forum, now could we!

 

Without the decryption key, your only realistic choice is to wipe the drive using some third-party utility and reinstall Windows from scratch.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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packo4
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Hi, thanks you for reply.

 

Which app can wipe crypted hard drive ?

Something bootable or i need to give the hard drive to another computer (or sata usb case) and format them there and give it clear to notebook back and install windows ?

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WAWood
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@packo4

 

I recommend the use of a third-party tool known as Minitool Partition Wizard. This is a free partitioning tool and you should download their Boot CD ISO file to a local drive.
 
You can get it from here: http://downloads.tomsguide.com/MiniTool-Partition-Wizard-Bootable-CD,0301-51034.html
 
Once you have this, you have a choice of media to create:
1) If you can boot from CD, download and install ImgBurn and use the Write Image to Disk option to create a bootable CD.
2) If you can boot from USB, download and install RUFUS and use the option to create a bootable USB stick from the ISO file.
 
Boot your PC with the media you created. You should now be able to do partition changes without problems.
 
Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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packo4
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Hi, thanks for tips but yesterday i repair it.

With hirensboot i format the hard drive and reinstall the Windows from usb.

Notebook is now working like charm 😄

Whatever my friend was unhappy when he got information from me about "lost" files but it was his fault.

 

Thanks guys for help.

 

BTW Anyone Who trying to encrypt drive and save files just leave it and reinstall it you save a lot of time.

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Joeyperez45
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Can you provide me with step by step of what you did?

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