Envy x360 Ryzen not available

[Bayay]

I would like to buy this version of the Envy series, but it is not available anywhere in Europe. Most of the shops expected the first deliveries until the end of July, but now delivery time is just unknown everywhere.

What happened, when will it be available?

Thx

[yjhoya]

Good for you. My suggestion is get it if you like defective screens, network adapter that can't see 5ghz network and tech support that tells you simsim to go buy another hp laptop after sending 2 defective units.

One with Intel i8 works much better but it will require you to reinstall windows every other day.  

I have both i8 and ryzen and they are at the service center and it will take them months to fix them. Yes by all means get an hp if you enjoy getting skinned and getting coarse rock salt rubbed in. 

[David_J_W · Accepted solution]

It is very unlikely HP will reveal release dates - or the reasons why release plans were paused or cancelled in Europe. Often devices are not released simultaneously worldwide; this might be for a mixture of marketing reasons, logistical reasons and to try to limit any issues that arise on release to one country or region. Firm information on what has happened and why is likely to be commercially confidential and those that do know are likely subject to a non-disclosure agreement. If plans were announced publicly, they might change before release.

Sometimes configurations and even entire devices are announced that are not marketed in a particular region or never come to market at all. I cannot think of an example of HP doing this, but it does happen in the industry; the only examples I can think of were with one of HP's competitors, where certain display and wireless options that were announced as part of a product range never became available. I do not know why the display options never materialised, but the missing wireless options were explained by Intel cancelling their WiGig products late in that product's life cycle (I guess sales of WiGig versions of previous products were weak and perhaps the manufacturer also had confidential warning of the pending cancellation of Intel's WiGig products).

Pre-announcing devices that are still some months from market is common in the IT industry, not least because announcements are concentrated around a handful of major shows around the world.