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‎03-11-2021 01:07 PM

HP Recommended
Product: HP Envy x30
Operating System: Microsoft Windows 10 IOT

i got my x360 envy today and i have suddenly realised that the space bar is not as clicky as all of the other buttons, its more spongey and i don't know if it was always like this  and i was wondering if anyone can confirm

 

Thank you 

1 person had the same question
2 REPLIES 2

‎03-14-2021 08:00 AM

HP Recommended

@Holly111

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Have you tried checking the keyboard issue with the store where the computer was purchased? As you've mentioned computer arrived today checking the store will get you quick solution. 
  • Have you tried cleaning the keyboard with canned air?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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‎03-14-2021 04:34 PM

HP Recommended

hello and thank you for your reply. 

 

I have not contacted the store that I received it from but I will give them a call as it was only a few hours after I received it that I noticed it

No I do not have canned air, I should maybe invest in one. 

 

Thank you!

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