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‎01-15-2023 10:56 AM

HP Recommended
Product: HP ZBook Fury 17 G7 Mobile Workstation (9UY35AV)

Laptop bought for work seized to function. The CPU reaches 100 degrees all the time just from starting up, doing any type of work, opening chrome, hearing a fart, being under the light of a full moon and foul language. For a laptop that is supposed to be a work horse, it's quite frustrating to see it reach 100 degrees c by opening notepad.
HP has replaced 3 motherboards on 3 different occasions.

1 graphics card during the latest of the three repairs

and one cooling unit. 

We have had no less than 10 appointments to have it fixed only to have the visits postponed to a final 3 visits.-2 of which ended with a brick.

All of this has been going on since dec.9 and we're now on jan.15 in a new year with a still overheating laptop.

This thing is preposterous! We should not have to deal with such BS with that type of money spent.

So exactly how many times can HP rightfully attempt a repair before they give us our money back so that we can go buy another brand?

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